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Information Technology Help Desk Support (Camp Hill, PA)

compensation: TBD
employment type: full-time
job title: Information Technology Help Desk Support
Entry-level full-time position with an established IT solutions company with excellent benefits.

Assist government clients via telephone and e-mail with using a web-based software application, such as: navigation walk-throughs, password resets, and tracking application issues and updates. Facilitate online and in-person system training for end-users.

Requirements:
- Comfortable with working as part of a team
- Basic to excellent knowledge of Windows/MS Office/internet/e-mail
- Good problem-solving and communication skills
- The work is onsite in Camp Hill, Pennsylvania (NO REMOTE WORK)

- An ability and a willingness to learn.
- Pleasant telephone and interpersonal demeanor.
- Ability to write clearly.

Not required but would be helpful:
- Customer service and/or technical support experience
- Human services / social work / caseworker experience
- ABILITY OR EXPERIENCE EXECUTING TECHNICAL TRAINING FOR END USERS

Hours:
Mon-Fri 8:30am - 5:00pm

Interested candidates please email resume.
  • Principals only. Recruiters, please don't contact this job poster.
  • OK to highlight this job opening for persons with disabilities.

post id: 7746784918

posted:

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